We offer same or next-day weekday dispatch. Orders placed on Friday or Saturday may not be dispatched until Monday, and we do not dispatch on UK Bank Holidays. The exception for next-day dispatch is for custom orders, but anything beyond our standard dispatch time is communicated before and at checkout.
On orders above £25 we offer free UK shipping via Royal Mail 2nd Class service, which offers 48 hour delivery in the UK, and within 3 working days is the average. Delivery time depends on Royal Mail. Upgrade is available at checkout if you wanted the Express 1st Class service. Sometimes we may offer an alternative service such as EVRI, but this will not affect your shipping price or timeframe for delivery.
We use recycled/recyclable materials for packaging. Sometimes you may receive a parcel with plastic elements (ie non-eco bubble wrap), but this will always have been recycled from our own deliveries to avoid it going into the bin unused.
Do you ship internationally?
Yes we do! Postage is charged based on a standard parcel, but if shipping costs more than what we have charged you, we will absorb the excess and never ask you to pay more. You would be responsible for any import duties necessary once it reaches your country.
Also see our Refunds page for more information